Add instant charm to your backyard with the 11x11 Florence Pergola - and make all your outdoor occasions feel like a vacation getaway. Take your outdoor experience to new heights with a unique convertible top that can be manually opened and closed with ease. Allow just the right amount of sunshine to come in, or stay out…the choice is yours! Pull back the convertible top to enjoy perfect clear night star gazing!
The aluminum frame has an elegant grey powder-coated finish and is topped with a cocoa-colored canopy. The Florence Pergola is built to last for many years of enjoyment. The reinforced aluminum, rust-resistant frame will guarantee the stability and durability for every season.
Whether you decide to position it on a patio, grass, or by a pool, hardware is included to secure this pergola safely into any ground. Rest assured, this pergola is specifically designed for easy assembly. At least two people are recommended for installation. Simply follow the easy to read instruction manual and within a few hours enjoy the upgraded comfort of your backyard.
FEATURES
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Easy To Install
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Convertible Roof Canopy
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Rust Free Aluminum Materials
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Maintenance Free Use
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Anchoring Hardware Included
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Powder Coated Frame
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Entire Structure is UV Protected
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Manufacturer Warranty 10 Years on Structure, 3 Years on Fabric
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SPECIFICATIONS
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Assembled Depth (in.) 132 in
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Assembled Height (in.) 92.5 in
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Assembled Width (in.) 132 in
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Product Weight (lb.) 166.20 lb
Care Instructions: Can be cleaned with water and a towel
INSTRUCTIONS/MANUAL
WARRANTY / CERTIFICATIONS
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Manufacturer Warranty 10 Years on Structure, 3 Years on Fabric
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Warranty covers damage due to manufacturing defects only.
Warranty does not cover weather damage and/or damages caused by not following assembly instructions and adhering to warnings in manual.
ABOUT THE MANUFACTURER
Paragon-Outdoors is a manufacturer of high-quality backyard structures such as Gazebos and Pergolas.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Shipping
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@whatsupboards.com.
Cancellation & Refunds
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The compeitior must be an Authorized Retailer for the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
We stand by the quality of our products and are confident that you will be satisfied with your purchase. If, for any reason, you are not happy with our products, we offer a 30-day money-back guarantee. Simply contact us by emailing info@levishe.com and we will process a refund for the full purchase price to the original payment method.
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